Visit one of the airlines servicing JIA or make a reservation. (Clicking on a link below will open a new browser window.) Most airlines recommend that you arrive at the airport 1 1/2 to 2 hours before your flight's scheduled departure time.
The TSA Security Checkpoint opens at 4:30 am.? The terminal is open 24 hours per day.
While visiting the Jacksonville International Airport you will find a variety of services for your enjoyment. There are over a dozen places to choose from that offer relief to your hunger cravings, from snacks to full service dining. And, there are about a dozen retail stores to shop with items from newspapers to fine quality gifts. Entertainment includes a piano playing jazzy tunes, live music during peak travel days, a game room, or just rent a DVD movie and player at InMotion Pictures.
Throughout the terminal areas, artwork made by school children and local artists are displayed. For quieter places, walk through the Haskell art gallery or visit our meditation room. Other services in the terminal area are an information center, seated massage, and shoeshine.
Ground Transportation
At Jacksonville International Airport (JAX), all ground transportation services -- including rental car agencies, taxi and limousine services - are located on the lower level of the terminal building adjacent to baggage claim.
On-Airport Car Rental
Company Name
Phone Number
Alamo / National Car Rental
(904) 240-3288
Avis Rent-A-Car
(904) 741-2327
Budget Rent-A-Car
(904) 741-9910 or
(800) 527-0700
Dollar Rent-A-Car
(800) 800-4000
Enterprise Rent-A-Car
(904) 741-6390
Hertz Rent-A-Car
(904) 741-2151
Thrifty Rent-A-Car
(800) 847-4389
Rental Car Return
To return an on-airport rental car, drive directly into the ground floor of the parking garage, which is adjacent to the terminal building.
We are a full service police agency providing 24 hours a day, seven days a week police services to our traveling public, airport tenants and fellow employees of all four JAA airport properties, including Jacksonville International Airport, Cecil Airport, Jacksonville Executive Airport (JAXEX), and Herlong Recreational Airport. Our agency works in cooperation with a number of local, state and federal agencies, including the Transportation Security Administration, FBI, FAA, Immigration and Customs Enforcement, DEA, Jacksonville Sheriff's Office and the Jacksonville Fire and Rescue Department. The agency is committed to being the premier aviation policing agency by providing a superior environment of safety and security for our traveling public.
To contact us :
•For police matters or medical emergencies, please call (904) 741-2040
•For maintenance of facility concerns, please call (904) 741-2020
